Joyce is a Counsellor and Psychotherapist, a member of the British Association of Counselling and Psychotherapists (MBACP), an accredited practitioner of Dynamic Interpersonal Therapy of British Psychoanalytic Council, and a member of the Association of Christian Counsellors (ACC) UK. She holds a BA degree in Christian Counselling and Christian Ministries from Cornerstone Christian College and Stellenbosch University, Cape Town in South Africa, Postgraduate Diploma in Counselling from Birmingham University, UK and an MA in Psychodynamic Counselling from Newman University, Birmingham, UK. Joyce also has MA in Theology (Pastoral and Practical) qualification from Manchester University.

She has many years experience of counselling in a Community Unit, prison and at a psychology and psychotherapy service in the NHS as psychotherapist and counsellor and as a volunteer counsellor in a church context. She has offered therapeutic interventions to individuals, couples and groups, encouraging emotional and psychological well-being and spiritual growth. Her training is in the psychodynamic paradigm but she has developed skills in CBT (cognitive behavioural therapy) and person-centred approaches. She is married with three children. Her research interest is in the role spirituality plays in counselling and psychotherapy.